Privacy Policy

Last updated: April 3, 2026

1. Introduction

Welcome to Filextool (“we,” “our,” or “us”). We are committed to protecting your personal data and maintaining transparency about how your information is handled. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit or use our website (Filextool.com) and related SaaS tools. By using our services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data:

Name
Email address
Company name
Account login credentials

2.2 Usage Data

Automatically collected information:

IP address
Browser type and device details
Pages visited and session duration
Referring URLs

2.3 Uploaded Files (Important)

When you use our tools, you may upload files.

Files are processed only to deliver the requested service
We do NOT access, read, or analyze file content beyond processing
We do NOT use your files for training AI or any third-party systems

3. How We Use Your Data

We use collected data to:

Provide and maintain our SaaS services
Improve performance and user experience
Respond to user inquiries and support requests
Send service-related updates or emails
Process payments securely
Display advertisements and analyze engagement
Prevent fraud, abuse, or unauthorized activity

4. Legal Basis for Processing (GDPR)

We process your data based on:

Consent – when you agree to cookies or email communication
Contractual necessity – to provide requested services
Legal obligation – to comply with laws
Legitimate interest – to improve services and security

5. Data Retention Policy

We retain your data only as long as necessary:

Account data: Until account deletion
Usage data: For analytics and performance improvement
Uploaded files: Automatically deleted within a short period after processing

Once data is no longer required, it is securely deleted.

6. File Processing & Deletion Policy (Critical Section)

Filextool follows strict privacy practices:

Files are processed automatically
No human access to file content
Files are deleted within a defined time after processing
No file data is stored permanently

This ensures maximum privacy and security for users.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and usage
Deliver personalized ads
Users can: Accept or reject cookies via consent banner, or disable cookies through browser settings

8. Third-Party Services

We may use trusted third-party services:

Analytics tools (e.g., traffic analysis)
Advertising partners (e.g., ad networks)
Email communication tools

These providers may process your data under their own privacy policies.

9. Data Security

We implement industry-standard security measures:

Secure servers and encryption
Restricted data access
Monitoring for threats and vulnerabilities

However, no system is completely secure.

10. User Rights

Depending on your location, you have the right to:

Access your personal data
Correct inaccurate information
Request data deletion
Withdraw consent at any time
Object to data processing
Request data portability

To exercise your rights, contact us anytime.

11. GDPR Rights (EU Users)

If you are in the European Economic Area (EEA), you have additional rights:

Right to be informed
Right of access
Right to rectification
Right to erasure (“Right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object

You also have the right to lodge a complaint with a data protection authority.

12. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted immediately.

13. Third-Party Links Disclaimer

Our website may contain links to third-party websites. We are not responsible for:

Their privacy practices
Their content or policies
Users should review their policies separately.

14. International Data Transfers

Your data may be processed in different countries. We ensure:

Adequate data protection standards
Secure transfer mechanisms
Compliance with applicable laws

15. Legal Disclosure

We may disclose your data:

To comply with legal obligations
To protect our rights or users
To prevent fraud or security threats

16. Consent Management

By using our website, you consent to:

Data collection and processing
Use of cookies and tracking technologies
Users can withdraw consent anytime.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page
Users are encouraged to review regularly

18. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

19. Contact Information

For any questions or data-related requests:

Website: Filextool.com
Email: team.filextool@gmail.com
Company Name: Filextool