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Privacy Policy

Last updated: June 5, 2026
Welcome to Filextool ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit and use Filextool.com and our online tools and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

    1. Who We Are

    Filextool is an online platform that provides file conversion, file management, and related digital tools designed to help users work with various file formats efficiently and securely.

    2. Information We Collect

    2.1 Personal Information

    We may collect personal information that you voluntarily provide, including:
    • Name
    • Email address
    • Company name
    • Account information

    2.2 Usage Information

    When you visit our website, we may automatically collect certain information, including:
    • IP address
    • Browser type
    • Device information
    • Operating system
    • Referring website
    • Pages viewed
    • Session duration
    • Date and time of visits

    2.3 Uploaded Files

    When using our file conversion or processing tools, you may upload files to our servers.

    We process uploaded files solely to provide the requested service.

    We do not:
    • Review file contents manually
    • Use uploaded files for advertising purposes
    • Use uploaded files to train artificial intelligence models
    • Sell or share uploaded files with third parties

    3. How We Use Your Information

    We may use collected information to:
    • Provide and maintain our services
    • Process file conversion requests
    • Improve website performance and functionality
    • Respond to inquiries and customer support requests
    • Process payments securely
    • Detect and prevent fraud or misuse
    • Analyze website traffic and usage trends
    • Display advertisements
    • Comply with legal obligations

    4. File Processing and Deletion Policy

    Protecting user files is a priority at Filextool.
    All uploaded files are processed automatically through our systems.
    We implement the following practices:
    • No manual review of uploaded files
    • No permanent storage of uploaded files
    • No use of uploaded content for machine learning training
    • Automatic deletion of uploaded files after processing
    Files are retained only for the period necessary to complete the requested service and are deleted automatically thereafter.

    5. Cookies and Similar Technologies

    We use cookies, web beacons, pixels, and similar technologies to improve website functionality and user experience.

    Types of Cookies We Use
    • Essential Cookies: Required for website functionality and security.
    • Analytics Cookies: Help us understand how visitors use our website.
    • Functional Cookies: Remember user preferences and settings.
    • Advertising Cookies: Used by advertising partners to display relevant advertisements and measure ad performance.
    You may manage cookie preferences through your browser settings or our cookie consent banner.

    Third-Party Advertising (Adsterra)

    Filextool may display advertisements provided by Adsterra and other advertising partners.
    Advertising partners may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites.

    This information may be used to:
    • Deliver personalized advertisements
    • Display non-personalized advertisements
    • Measure advertising effectiveness
    • Improve advertising performance

    7. Advertising Cookies and Data Sharing

    Adsterra, as a third-party vendor, uses cookies and web beacons to serve advertisements to users based on their visits to FilexTool and other websites on the Internet.
    This data collection includes non-personally identifiable information such as your IP address, browser type, and operating system, which is shared with Adsterra solely for delivering targeted advertisements, frequency capping, and measuring campaign effectiveness.
    FilexTool does not have access to or control over the cookies used by these third-party advertisers. We encourage users to review the Adsterra Privacy Policy for more information on their data handling practices.

    8. Third-Party Services

    We may use trusted third-party providers for:
    • Website analytics
    • Advertising services
    • Payment processing
    • Email communication
    • Security monitoring
    • Cloud infrastructure
    These providers may process information according to their own privacy policies and legal obligations.

    9. Legal Basis for Processing (GDPR)

    If you are located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:
    • Consent
    • Contractual necessity
    • Legal obligations
    • Legitimate interests
    • Protection of vital interests

    10. Data Retention

    We retain personal information only for as long as necessary to:
    • Provide services
    • Comply with legal obligations
    • Resolve disputes
    • Enforce agreements
    When information is no longer required, it is securely deleted or anonymized.

    11. Data Security

    We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
    Security measures may include:
    • Encrypted data transmission
    • Access controls
    • Security monitoring
    • Secure hosting infrastructure
    While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

    12. Your Privacy Rights

    Depending on your location, you may have the right to:
    • Access your personal information
    • Correct inaccurate information
    • Request deletion of personal data
    • Restrict processing
    • Object to processing
    • Withdraw consent
    • Request data portability
    Requests may be submitted using the contact information provided below.

    13. GDPR Rights for European Users

    Users located in the European Economic Area may have additional rights including:
    • Right to be informed
    • Right of access
    • Right to rectification
    • Right to erasure
    • Right to restrict processing
    • Right to data portability
    • Right to object
    • Rights related to automated decision-making
    You also have the right to lodge a complaint with your local data protection authority.

    14. California Privacy Rights (CCPA)

    California residents may have rights regarding personal information, including:
    • Right to know what personal information is collected
    • Right to request deletion of personal information
    • Right to request disclosure of data collection practices
    • Right to opt out of certain data-sharing activities where applicable
    • Right to non-discrimination for exercising privacy rights
    We do not sell personal information.

    15. International Data Transfers

    Your information may be processed and stored in countries outside your country of residence.
    When transferring data internationally, we take reasonable measures to ensure appropriate safeguards and compliance with applicable privacy laws.

    16. Children's Privacy

    Our services are not intended for children under 13 years of age or the minimum age required by applicable local law.
    We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly.

    17. Third-Party Links

    Our website may contain links to external websites.
    We are not responsible for:
    • Third-party privacy practices
    • Third-party content
    • Third-party policies
    Users should review the privacy policies of any external websites they visit.

    18. Legal Disclosure

    We may disclose information when required to:
    • Comply with legal obligations
    • Respond to lawful requests
    • Protect our rights and property
    • Protect user safety
    • Prevent fraud, abuse, or security threats

    19. Consent Management

    Where required by law, users will be presented with options to:
    • Accept cookies
    • Reject non-essential cookies
    • Customize cookie preferences
    Users may update consent preferences at any time.

    20. Changes to This Privacy Policy

    We may update this Privacy Policy periodically.
    Any changes will be posted on this page along with an updated effective date.
    Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

    21. Governing Law

    This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

    22. Contact Us

    If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
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