1. Who We Are
Filextool is an online platform that provides file conversion, file management, and related digital tools designed to help users work with various file formats efficiently and securely.2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:Name
Email address
Company name
Account information
2.2 Usage Information
When you visit our website, we may automatically collect certain information, including:IP address
Browser type
Device information
Operating system
Referring website
Pages viewed
Session duration
Date and time of visits
2.3 Uploaded Files
When using our file conversion or processing tools, you may upload files to our servers.
We process uploaded files solely to provide the requested service.
We do not:Review file contents manually
Use uploaded files for advertising purposes
Use uploaded files to train artificial intelligence models
Sell or share uploaded files with third parties
3. How We Use Your Information
We may use collected information to:Provide and maintain our services
Process file conversion requests
Improve website performance and functionality
Respond to inquiries and customer support requests
Process payments securely
Detect and prevent fraud or misuse
Analyze website traffic and usage trends
Display advertisements
Comply with legal obligations
4. File Processing and Deletion Policy
Protecting user files is a priority at Filextool.
All uploaded files are processed automatically through our systems.
We implement the following practices:No manual review of uploaded files
No permanent storage of uploaded files
No use of uploaded content for machine learning training
Automatic deletion of uploaded files after processing
Files are retained only for the period necessary to complete the requested service and are deleted automatically thereafter.5. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar technologies to improve website functionality and user experience.
Types of Cookies We UseEssential Cookies: Required for website functionality and security.
Analytics Cookies: Help us understand how visitors use our website.
Functional Cookies: Remember user preferences and settings.
Advertising Cookies: Used by advertising partners to display relevant advertisements and measure ad performance.
You may manage cookie preferences through your browser settings or our cookie consent banner.Third-Party Advertising (Adsterra)
Filextool may display advertisements provided by Adsterra and other advertising partners.
Advertising partners may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites.
This information may be used to:Deliver personalized advertisements
Display non-personalized advertisements
Measure advertising effectiveness
Improve advertising performance
7. Advertising Cookies and Data Sharing
Adsterra, as a third-party vendor, uses cookies and web beacons to serve advertisements to users based on their visits to FilexTool and other websites on the Internet.
This data collection includes non-personally identifiable information such as your IP address, browser type, and operating system, which is shared with Adsterra solely for delivering targeted advertisements, frequency capping, and measuring campaign effectiveness.
FilexTool does not have access to or control over the cookies used by these third-party advertisers. We encourage users to review the Adsterra Privacy Policy for more information on their data handling practices.8. Third-Party Services
We may use trusted third-party providers for:Website analytics
Advertising services
Payment processing
Email communication
Security monitoring
Cloud infrastructure
These providers may process information according to their own privacy policies and legal obligations.9. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:10. Data Retention
We retain personal information only for as long as necessary to:When information is no longer required, it is securely deleted or anonymized.11. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information.
Security measures may include:While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.12. Your Privacy Rights
Depending on your location, you may have the right to:Access your personal information
Correct inaccurate information
Request deletion of personal data
Restrict processing
Object to processing
Withdraw consent
Request data portability
Requests may be submitted using the contact information provided below.13. GDPR Rights for European Users
Users located in the European Economic Area may have additional rights including:Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making
You also have the right to lodge a complaint with your local data protection authority.14. California Privacy Rights (CCPA)
California residents may have rights regarding personal information, including:Right to know what personal information is collected
Right to request deletion of personal information
Right to request disclosure of data collection practices
Right to opt out of certain data-sharing activities where applicable
Right to non-discrimination for exercising privacy rights
We do not sell personal information.15. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
When transferring data internationally, we take reasonable measures to ensure appropriate safeguards and compliance with applicable privacy laws.16. Children's Privacy
Our services are not intended for children under 13 years of age or the minimum age required by applicable local law.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly.17. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:Users should review the privacy policies of any external websites they visit.18. Legal Disclosure
We may disclose information when required to:Comply with legal obligations
Respond to lawful requests
Protect our rights and property
Protect user safety
Prevent fraud, abuse, or security threats
19. Consent Management
Where required by law, users will be presented with options to:Users may update consent preferences at any time.20. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page along with an updated effective date.Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.21. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.22. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us: